United Way of Greater Chattanooga Privacy Policy

Your Privacy Matters

United Way of Greater Chattanooga (UWGC) values our site visitors, donors, volunteers, and supporting partners. This Privacy Policy for UWGC describes how and why we might collect, store, use, and/or share your information when you use our Services. This includes when you visit our website at staging.unitedwaycha.org, or any website of ours that links to this Privacy Policy, and when you engage with us in other related ways, including events 

Table of Contents

  • Donor Privacy Policy 
  • Donor Bill of Rights 
  • Website Privacy Policy 
  • Email and Text Communications Policy 
  • Changes to This Privacy Policy 
  • Contact Us 


Donor Privacy Policy

UWGC is committed to maintaining the trust and confidence of its current, former, and prospective donors. UWGC will treat personal donor information as safely and securely as is reasonably possible. Therefore, those who contribute to UWGC will: 


  • Be assured that their gifts will be used for the purposes for which they were given. 
  • Receive appropriate acknowledgment and recognition unless they request anonymity. 
  • Be assured that information about their donation is handled with respect and with confidentiality. 
  • Receive prompt, truthful, and forthright answers to any questions regarding their donation. 
  • Be assured that UWGC does not sell, lease, or rent its member or donor lists and will not do so in the future. 
  • Be assured that UWGC adheres to the Donor Bill of Rights, which is included below. 

Employee and volunteer access to personal donor information is limited and based solely on function. Donor information will be viewed only by staff and volunteers who understand its confidential nature and have been trained to handle it. 

Donor Bill of Rights

United Way of Greater Chattanooga adheres to the Donor Bill of Rights. Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights: 


  1. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes. 
  2. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities. 
  3. To have access to the organization’s most recent financial statements. 
  4. To be assured their gifts will be used for the purposes for which they were given. 
  5. To receive appropriate acknowledgment and recognition. 
  6. To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law. 
  7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature. 
  8. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. 
  9. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share. 
  10. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers. 

The Donor Bill of Rights was created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. 

Website Privacy Policy

UWGC values the privacy of visitors to its websites. This section outlines how we collect, use, and protect your information when you visit our sites. 


  • Information Collection: We collect information you voluntarily provide directly to us, such as when you register for events, make donations, or subscribe to email newsletters or text messages. This may include your name, email address, postal address, phone number, and payment information. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. 
  • Usage Data: We may also collect information automatically when you visit our sites. This may include your IP address, browser type, access times, language preferences, referring URLs, location, and the pages you view. This information is primarily needed to maintain the security and operations of our Services, and for our internal analytics and reporting purposes.  
  • Cookies: Our websites may use cookies, tracking pixels, and similar technologies to collect information about your browsing activities on our website. This information helps us understand how you use our site and enables us to provide a better user experience. These technologies may also be used for marketing and analytics purposes. You can set your browser to refuse cookies or alert you when cookies are being sent. 
  • Information Use: The information we collect may be used to process donations, communicate with you, improve our websites, post testimonials, request feedback, and for marketing and advertising purposes. We may also process your information for other purposes with your consent.  
  • Information Sharing: We do not sell your personal information. We may share your information with third parties, including companies or individuals that we hire to provide services to us, such as website hosting services, advertising services, analytics services, payment processing, and to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, or assets.  
  • Google Analytics: We may share your information with Google Analytics to track and analyze the use of our services. To opt out of being tracked by Google Analytics across services, visit tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit policies.google.com.  
  • Data Security: We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. 
  • Minors Accessing the Website: Our site is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will take steps to delete such information from our records.  
  • Your Rights: Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.  

Email and Text Communications Policy

UWGC respects your preferences when it comes to email and text communications. 


  • Email Communications: We collect your email address to send information, respond to inquiries, request your feedback, and send newsletters. You can opt out of receiving future emails by following the unsubscribe instructions at the bottom of each email. 
  • Text Communications: If you opt-in to receive text messages, we will use your phone number to send you information and updates. You can opt out of receiving texts by following the instructions provided in the text message. 

Changes to This Privacy Policy 

UWGC reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our websites. You are advised to review this Privacy Policy periodically for any changes. 


Contact Us

If you have any questions about this Privacy Policy, please contact us: 


United Way of Greater Chattanooga 
Address: 630 Market Street, Chattanooga, TN 37402 
Phone: (423) 752-0300 
Email: [email protected]